Home → PAR DL1000 - Unlock System User Accounts → Unlocking DL1000 System User Accounts → Unlocking DL1000 User Accounts
1.1. Unlocking DL1000 User Accounts
PAR Systems has developed a utility that can be downloaded and run on your machine that adds an unlocked Engineer level user account to your DL1000 system. This account can then be used to unlock any of your other user accounts.
The instructions below will help you through the process.
- Download the unlock utility in the downloads section below.
- Move this .zip file to the DL1000 PC and extract the folder.
- Run the ‘AddEngineeer2.exe’ application inside.
- A new user named ‘Engineer2’ with password = “password” will be created.
- Login with this user
- Go to the ‘Users’ screen
- Under ‘Existing User Name’, select the account that is locked out
- Press the ‘Unlock User’ button
- Access is restored to the system
- For security reasons, you may want to remove the newly created 'Engineer2' account. Also, you should remove the 'AddEngineer2.exe' application and the dowloaded .zip archive from the DL1000 PC.
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